Refund Policy

1. Refund Eligibility

We offer a 30-day money-back guarantee for all courses purchased on our platform. You are eligible for a full refund if you request it within 30 days from the date of purchase.

2. Refund Process

To request a refund, please follow these steps:

• Contact our support team via email at support@udaanly.com or through our contact form.
• Provide your order number and a brief reason for the refund request.
• Our team will review your request and process the refund within 5-7 business days.
• Refunds will be issued to the original payment method used during purchase.

3. Non-Refundable Circumstances

Refunds will not be provided in the following cases:

• Requests made after the 30-day money-back guarantee period.
• Course content has been downloaded or accessed extensively (e.g., more than 50% of the course completed).
• Violation of our Terms & Conditions, such as sharing or distributing course content.

4. Subscription Refunds

For subscription-based services, you may cancel your subscription at any time. Refunds for subscriptions are prorated based on the unused portion of the billing cycle, provided the request is made within the 30-day guarantee period.

5. Technical Issues

If you experience technical difficulties accessing a course, please contact our support team before requesting a refund. We will work with you to resolve any issues and ensure you can access the course content.

6. Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us at:
Email: support@udaanly.com
Phone: +91 9876543210